Privacy Policy

The Omnified App

Omnified "the App” provides a retail-focused CRM service, "the Service" to merchants who use Omnified to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Omnified-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Omnified account:

Read order info

Read product info

Read customer info

Write customer info

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information;

The names, email addresses and basic order information such as total spend, total number of orders, of customers who have requested product information in-store

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.

Additionally, we use this personal information to:

Communicate with you;

Optimize or improve the App;

Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by contacting omnified support.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When an order is placed through the App, we will maintain the Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

Data Protection Officer

Omnified

28 Hanbury Street,

Spitalfields,

London. E1 6QR

United Kingdom